Please note that due to my current work commitments, I am unable to offer behaviour consultations for the foreseeable future. When I am able to offer these, the following applies:

Animal behaviour consultations address concerns such as anxiety, fear, frustration, aggression, separation-related issues, house soiling and repetitive behaviour. Problem behaviours are assessed before a diagnosis is made and a treatment plan is devised. Treatment plans are kind, ethical and evidence-based. They are bespoke and designed to be as manageable as possible for pet owners to implement. Ongoing support is provided by email, telephone or video-conferencing. Due to potential overlap between health and behaviour, veterinary referral is essential.

To arrange a consultation:

• Email the office to discuss or book a consultation. 
• If you book a consultation, you will be asked to pay for this and complete a questionnaire. I can email or post the questionnaire to you or alternatively you can download it here
  dog questionnaire / cat questionnaire / rabbit questionnaire
• Once your consultation is confirmed with payment and the questionnaire received, an optional first-aid telephone call is offered so that you can be given interim advice prior to the consultation if needed. This advice is on a 'can do no harm' and limited basis, as it is not possible to know what is underpinning behaviour and therefore how this should be treated until the full assessment has been conducted.
• You will then need to ask your vet to refer your pet to me and provide me with your pets medical history. Vet referral forms can be downloaded here. 
• Consultations last around 2 - 2.5 hours and take place in the owners home or online via video-conferencing. If an online consultation is booked, you will be asked to collect and share specific video-footage and sometimes a home layout video or diagram prior to the consultation. During the consultation I will explain what is underpinning your pets behaviour and recommend a treatment plan for you to implement. I then prepare a bespoke report within two weeks and email this to you and your referring vet. Email or telephone support is provided for 12 weeks subject to terms (see the last page of the pet questionnaire). 
• Generally, one consultation with further email or telephone support is sufficient. The behaviour concern may not be fully-resolved after 12 weeks, but often pet owners feel that they have the knowledge and skill to continue to implement their pets treatment plan independently. Further support can be arranged if requested. 

 Pet Insurance

Clients with a pet insurance policy which covers behaviour can generally make a claim for my fee, subject to their policy terms, as I am an CCAB Certification Ltd-accredited Certificated Clinical Animal Behaviourist (CCAB), a Certificated Member of the Fellowship of Animal Behaviour Clinicians (FABC) and a full member of the Association of Pet Behaviour Counsellors (APBC). I am also registered as a Clinical Animal Behaviourist with the Animal Behaviour and Training Council (ABTC). Please contact your pet insurance company directly to clarify this. Where I am asked by clients to complete insurance claim documentation, there is no additional charge for this.

Banned Dog Breeds

I am insured to work with banned dog breeds under certain conditions. These conditions will be discussed at the time of the initial assessment enquiry.

Package prices

Dog consultation package:

Including a first-aid telephone call where requested, assessment, report, vet liaison, remote-based support & completion of insurance claim documentation where required.

£525 for a single dog. Please contact me for a quote for other scenarios. 

Cat consultation package:

Including a first-aid telephone call where requested, assessment, report, vet liaison, remote-based support & completion of insurance claim documentation where required.

£450 for a single cat. Please contact me for a quote for other scenarios.

Rabbit consultation package:

Including a first-aid telephone call where requested, assessment, report, vet liaison, remote-based support & completion of insurance claim documentation where required.

£220 for a single rabbit. Please contact me for a quote for other scenarios. 

Follow-up appointments, if requested by owners - £220 (these are rarely needed but can be offered i.e. outside of the 12 week support period but within c.9 months of the original assessment).

Applicable to in-person consultations only: Travel is charged at £1.50 per mile for the return journey from GU51. This is to cover travel costs and time.